{"id":8395,"date":"2024-07-02T14:26:52","date_gmt":"2024-07-02T14:26:52","guid":{"rendered":"https:\/\/felixcancelado.com\/web\/?page_id=8395"},"modified":"2025-12-29T17:29:31","modified_gmt":"2025-12-29T17:29:31","slug":"preguntas-frecuentes-faq","status":"publish","type":"page","link":"https:\/\/felixcancelado.com\/web\/preguntas-frecuentes-faq\/","title":{"rendered":"Preguntas Frecuentes faq"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8395\" class=\"elementor elementor-8395\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d9df865 e-flex e-con-boxed e-con e-parent\" data-id=\"4d9df865\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16b1c3b2 elementor-widget elementor-widget-text-editor\" data-id=\"16b1c3b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<section id=\"gmb5af6cb\" class=\"wp-block-gutentor-m3 section-gmb5af6cb gutentor-module gutentor-container-cover has-image-bg has-custom-bg has-gutentor-overlay\">\n<div class=\"grid-container\">\n<p><\/p>\n<div id=\"section-g8ea8ae\" class=\"wp-block-gutentor-e1 section-g8ea8ae gutentor-element gutentor-element-advanced-text wow slideInRight enable-title-design text-align-center-desktop text-align-center-tablet text-align-center-mobile animated animated\" data-wow-animation=\"slideInRight\" data-wow-duration=\"4s\">\n<div class=\"gutentor-text-wrap divider-top\">\n<div class=\"gutentor-separator gutentor-separator-before\">\u00a0<\/div>\n<h1 class=\"gutentor-text\">Preguntas Frecuentes &#8211; chatbot -Soporte<\/h1>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7933a42 elementor-widget elementor-widget-n-accordion\" data-id=\"7933a42\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1270\" class=\"e-n-accordion-item\">\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1270\">\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfC\u00f3mo comprar un minicurso? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1270\" class=\"elementor-element elementor-element-e7abc41 e-con-full e-flex e-con e-child\" data-id=\"e7abc41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99da940 elementor-widget elementor-widget-text-editor\" data-id=\"99da940\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n<li>Crea una cuenta desde <a href=\"https:\/\/tizapp.fun\/login\/index.php\">ac\u00e1<\/a> o desde \u00abAcceder\u00bb en la parte superior de TizApp.<\/li>\n<li>Escoge el minicurso\u00a0<\/li>\n<li>Abona por medio de Paypal U$10 (fuera de Argentina) o Mercadopago ARS 10.000 (en Argentina)<\/li>\n<li>La matriculaci\u00f3n es autom\u00e1tica<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1271\" class=\"e-n-accordion-item\">\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1271\">\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfC\u00f3mo recupero mi contrase\u00f1a? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1271\" class=\"elementor-element elementor-element-95fec32 e-flex e-con-boxed e-con e-child\" data-id=\"95fec32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33bf684 elementor-widget elementor-widget-text-editor\" data-id=\"33bf684\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n<li>Entr\u00e1 a \u00abAcceder\u00bb en la parte superior derecha de TizApp<\/li>\n<li>Toc\u00e1 \u00ab\u00bfOlvid\u00f3 su contrase\u00f1a?<\/li>\n<li>Se abren dos opciones: buscar por nombre de usuario o por email<\/li>\n<li>Escribe tu email manualmente. No autocompletes. Deja en blanco el espacio de usuario. Toc\u00e1 \u00abBuscar\u00bb<\/li><li>Recibir\u00e1s v\u00eda email el link para cambiar la contrase\u00f1a. Guardala o recordala!<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1272\" class=\"e-n-accordion-item\">\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1272\">\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Duraci\u00f3n del minicurso <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1272\" class=\"elementor-element elementor-element-1016791 e-con-full e-flex e-con e-child\" data-id=\"1016791\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b351e83 elementor-widget elementor-widget-text-editor\" data-id=\"b351e83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n<li>La cursada de cada minicurso es de 2.5 h aproximadamente<\/li>\n<li>Puedes acceder durante 31 d\u00edas desde el momento de la compra.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1273\" class=\"e-n-accordion-item\">\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1273\">\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Qu\u00e9 es Tizapp <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1273\" class=\"elementor-element elementor-element-6ffe973 e-con-full e-flex e-con e-child\" data-id=\"6ffe973\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05c7246 elementor-widget elementor-widget-text-editor\" data-id=\"05c7246\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>TizApp es mi app-web que contiene recursos de gamificaci\u00f3n gratuitos y minicursos e-learning pagos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1274\" class=\"e-n-accordion-item\">\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1274\">\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Crear ticket de soporte <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1274\" class=\"elementor-element elementor-element-fb76b7a e-flex e-con-boxed e-con e-child\" data-id=\"fb76b7a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ada1254 elementor-widget elementor-widget-text-editor\" data-id=\"ada1254\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #0000ff\"><a style=\"color: #0000ff\" href=\"https:\/\/felixcancelado.com\/web\/abrir-ticket\/\">Crear ticket ac\u00e1<\/a><\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\\u00bfC\\u00f3mo comprar un minicurso?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Crea una cuenta desde ac\\u00e1 o desde \\u00abAcceder\\u00bb en la parte superior de TizApp.\\nEscoge el minicurso\\u00a0\\nAbona por medio de Paypal U$10 (fuera de Argentina) o Mercadopago ARS 10.000 (en Argentina)\\nLa matriculaci\\u00f3n es autom\\u00e1tica\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfC\\u00f3mo recupero mi contrase\\u00f1a?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Entr\\u00e1 a \\u00abAcceder\\u00bb en la parte superior derecha de TizApp\\nToc\\u00e1 \\u00ab\\u00bfOlvid\\u00f3 su contrase\\u00f1a?\\nSe abren dos opciones: buscar por nombre de usuario o por email\\nEscribe tu email manualmente. No autocompletes. Deja en blanco el espacio de usuario. Toc\\u00e1 \\u00abBuscar\\u00bbRecibir\\u00e1s v\\u00eda email el link para cambiar la contrase\\u00f1a. Guardala o recordala!\"}},{\"@type\":\"Question\",\"name\":\"Duraci\\u00f3n del minicurso\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"La cursada de cada minicurso es de 2.5 h aproximadamente\\nPuedes acceder durante 31 d\\u00edas desde el momento de la compra.\"}},{\"@type\":\"Question\",\"name\":\"Qu\\u00e9 es Tizapp\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"TizApp es mi app-web que contiene recursos de gamificaci\\u00f3n gratuitos y minicursos e-learning pagos.\"}},{\"@type\":\"Question\",\"name\":\"Crear ticket de soporte\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Crear ticket ac\\u00e1\"}}]}\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-8395","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/felixcancelado.com\/web\/wp-json\/wp\/v2\/pages\/8395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/felixcancelado.com\/web\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/felixcancelado.com\/web\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/felixcancelado.com\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/felixcancelado.com\/web\/wp-json\/wp\/v2\/comments?post=8395"}],"version-history":[{"count":76,"href":"https:\/\/felixcancelado.com\/web\/wp-json\/wp\/v2\/pages\/8395\/revisions"}],"predecessor-version":[{"id":9079,"href":"https:\/\/felixcancelado.com\/web\/wp-json\/wp\/v2\/pages\/8395\/revisions\/9079"}],"wp:attachment":[{"href":"https:\/\/felixcancelado.com\/web\/wp-json\/wp\/v2\/media?parent=8395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}